Privacy Policy

1. Our commitment to privacy

Paytec Consulting respects your privacy and is committed to handling personal information responsibly and in accordance with applicable Canadian privacy laws.

This policy applies to personal information collected through the Paytec Consulting website, including information submitted through contact forms, email, and consultation-booking services.

2. Information we collect

We may collect personal information that you voluntarily provide, including:

• Your name
• Your email address
• Your company or organization
• Your job title, where provided
• Your telephone number, where provided
• Information included in a contact-form submission
• Information provided when scheduling a consultation
• Information contained in correspondence with Paytec Consulting

Please do not submit confidential, sensitive, or proprietary information through the website contact form unless specifically requested.

3. Information collected automatically

When you visit this website, limited technical information may be collected automatically by our hosting, security, scheduling, form, or analytics service providers.

This information may include:

• Internet Protocol address
• Browser and device type
• Operating system
• Pages visited and referring website
• Date and time of access
• General geographic region
• Security and diagnostic information

This information is generally used to operate, secure, maintain, and improve the website.

4. How we use personal information

Paytec Consulting may use personal information to:

• Respond to questions and enquiries
• Schedule and conduct consultations
• Evaluate potential consulting engagements
• Provide requested information or services
• Communicate about an existing or proposed engagement
• Operate, maintain, and improve the website
• Protect the website against misuse, fraud, and security threats
• Comply with legal, regulatory, and professional obligations
• Establish, exercise, or defend legal rights

Paytec Consulting does not sell or rent personal information.

5. Consent

By voluntarily providing personal information through this website, email, or a consultation-booking service, you consent to its collection, use, and disclosure for the purposes described in this policy or otherwise identified at the time of collection.

You may withdraw your consent, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect our ability to respond to an enquiry or provide requested services.

6. Service providers and disclosures

Paytec Consulting may use third-party service providers to operate the website and support business activities. These may include:

• GitHub Pages for website hosting
• Cloudflare for domain, network, and security services
• Web3Forms for contact-form processing
• Calendly for consultation scheduling
• Analytics providers, if analytics are enabled
• Professional advisers and technology service providers

These providers may process personal information on our behalf and may operate in Canada, the United States, or other jurisdictions. Information processed outside Canada may be subject to the laws and lawful-access requirements of the jurisdiction in which it is stored or processed.

We may also disclose personal information when required by law, court order, regulatory authority, or other lawful process.

7. Cookies and similar technologies

This website currently makes limited use of cookies and similar technologies. Essential technologies may be used for website functionality, security, spam prevention, or services provided by third parties.

If analytics or additional cookie-based services are introduced, this policy will be updated as appropriate.

You can manage or block cookies through your browser settings. Disabling cookies may affect the operation of certain website features or third-party services.

8. Retention

Personal information is retained only for as long as reasonably necessary to fulfil the purposes for which it was collected, meet legal and business requirements, resolve disputes, and enforce agreements.

Retention periods may vary depending on the nature of the information and the context in which it was collected.

9. Safeguards

Paytec Consulting uses reasonable administrative, technical, and organizational safeguards appropriate to the nature and sensitivity of the personal information under its control.

However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee the absolute security of information transmitted through the website or by email.

10. Access and correction

Subject to applicable law, you may request access to personal information held about you or ask that inaccurate or incomplete information be corrected.

We may need to verify your identity before responding to a request. Certain legal exceptions may limit access in some circumstances.

11. Third-party websites

This website may contain links to third-party websites or services. Paytec Consulting does not control and is not responsible for the privacy practices, content, or security of those third parties.

You should review the privacy policy of any third-party service before providing personal information.

12. Children’s information

This website and Paytec Consulting’s services are intended for businesses and adult professionals. We do not knowingly collect personal information from children through this website.

13. Changes to this policy

Paytec Consulting may update this Privacy Policy periodically to reflect changes to the website, services, business practices, or legal requirements.

The effective date shown at the top of this page will be updated when material changes are made.